All of our boxes are in stock and available for immediate despatch. If you clear checkout before 12.30pm Monday to Friday, your order will be sent the same day. Orders received after this will be sent the following working day.
The same is true when your subscription renews; your order will be despatched on the same schedule.
We are based in the UK, and your order will be shipped from our warehouse in Clacton on Sea.
All taxes and charges will be taken care of; there is nothing further to pay.
All of our boxes are in stock and available for immediate despatch. If you clear checkout before 12.30pm Monday to Friday, your order will be sent the same day. Orders received after this will be sent the following working day.
The same is true when your subscription renews; your order will be despatched on the same schedule.
Orders are sent using Royal Mail's Tracked 48 Service and should be delivered within 2-3 days
Your parcel has been sent with Royal Mail and is trackable on their website here.
If you have difficulty tracking your parcel, please contact us and we will be happy to assist.
No, all taxes have been prepaid in advance by us and there is nothing further to pay on delivery.
Absolutely nothing! Delivery is free with no additional charges.
Deliveries are scheduled every two months, but if you simply have to have your Tarot fix, please contact us and we can schedule your delivery sooner.
If for any reason you are not happy your order, please contact us to let us know and you will be able to return it within 30 days of receipt in an unopened, resalable condition for a full refund.
Details of our returns and refunds policy can be found here.
Regrettably, we are unable to refund the cost of returning the item unless it is incorrect or faulty.
Details of our returns and refunds policy can be found here.
You can make changes to your subscription, including pausing, changing payment details or cancelling your subscription, in our customer portal. The link to access this was sent when you subscribed, but if you've mislaid your details, please contact us and we can send you a new link.
Payment is taken every two months from your payment date at the same time you signed up. If that date is not convenient you can update this in the customer portal.
Yes! You can do this at any time in the customer portal.
We'll hate to see you go, but you can of course cancel if you wish. You can do this in your customer portal or you can contact us, and we will action this for you.
